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## Getting Help
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If you encounter any issues installing or using NetBox, try one of the
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-following resources to get assistance. Please **do not** open a GitHub
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-issue except to report bugs or request features.
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+following resources to get assistance. Please **do not** open a GitHub issue
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+except to report bugs or request features.
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### Mailing List
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@@ -13,35 +13,32 @@ installation. You can find us [here](https://groups.google.com/forum/#!forum/net
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### Freenode IRC
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For real-time discussion, you can join the #netbox channel on [Freenode](https://freenode.net/).
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-You can connect to Freenode at irc.freenode.net using an IRC client, or
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-you can use their [webchat client](https://webchat.freenode.net/).
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+You can connect to Freenode at irc.freenode.net using an IRC client, or you can
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+use their [webchat client](https://webchat.freenode.net/).
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## Reporting Bugs
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* First, ensure that you've installed the [latest stable version](https://github.com/digitalocean/netbox/releases) of
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-NetBox. If you're running an older version, it's possible that the bug
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-has already been fixed.
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-
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-* Next, check the GitHub [issues list](https://github.com/digitalocean/netbox/issues) to see if the bug you've found has
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-already been reported. If you think you may be experiencing a reported
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-issue that hasn't already been resolved, please click "add a reaction"
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-in the top right corner of the issue and add a thumbs up (+1). You might
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-also want to add a comment describing how it's affecting your
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-installation. This will allow us to prioritize bugs based on how many
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-users are affected.
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-
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-* If you haven't found an existing issue that describes your suspected
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-bug, please inquire about it on the mailing list. **Do not** file an
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-issue until you have received confirmation that it is in fact a bug.
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-Invalid issues are very distracting and slow the pace at which NetBox is
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-developed.
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-
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-* When submitting an issue, please be as descriptive as possible. Be
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-sure to include:
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+NetBox. If you're running an older version, it's possible that the bug has
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+already been fixed.
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+
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+* Next, check the GitHub [issues list](https://github.com/digitalocean/netbox/issues) to see if the bug you've found has already
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+been reported. If you think you may be experiencing a reported issue that
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+hasn't already been resolved, please click "add a reaction" in the top right
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+corner of the issue and add a thumbs up (+1). You mightalso want to add a
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+comment describing how it's affecting your installation. This will allow us to
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+prioritize bugs based on how many users are affected.
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+
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+* If you haven't found an existing issue that describes your suspected bug,
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+please inquire about it on the mailing list. **Do not** file an issue until you
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+have received confirmation that it is in fact a bug. Invalid issues are very
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+distracting and slow the pace at which NetBox is developed.
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+
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+* When submitting an issue, please be as descriptive as possible. Be sure to
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+include:
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* The environment in which NetBox is running
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- * The exact steps that can be taken to reproduce the issue (if
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- applicable)
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+ * The exact steps that can be taken to reproduce the issue (if applicable)
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* Any error messages generated
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* Screenshots (if applicable)
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@@ -49,71 +46,64 @@ sure to include:
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The issue will be reviewed by a moderator after submission and the appropriate
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labels will be applied.
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-* Keep in mind that we prioritize bugs based on their severity and how
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-much work is required to resolve them. It may take some time for someone
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-to address your issue.
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+* Keep in mind that we prioritize bugs based on their severity and how much
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+work is required to resolve them. It may take some time for someone to address
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+your issue.
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## Feature Requests
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-* First, check the GitHub [issues list](https://github.com/digitalocean/netbox/issues) to see if the feature you're
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-requesting is already listed. (Be sure to search closed issues as well,
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-since some feature requests are rejected.) If the feature you'd like to
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-see has already been requested, click "add a reaction" in the top right
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-corner of the issue and add a thumbs up (+1). This ensures that the
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-issue has a better chance of making it onto the roadmap. Also feel free
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-to add a comment with any additional justification for the feature.
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-(However, note that comments with no substance other than a "+1" will be
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-deleted. Please use GitHub's reactions feature to indicate your
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-support.)
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-
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-* While suggestions for new features are welcome, it's important to
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-limit the scope of NetBox's feature set to avoid feature creep. For
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-example, the following features would be firmly out of scope for NetBox:
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-
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- * Ticket management
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- * Network state monitoring
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- * Acting as a DNS server
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- * Acting as an authentication server
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+* First, check the GitHub [issues list](https://github.com/digitalocean/netbox/issues) to see if the feature you're requesting
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+is already listed. (Be sure to search closed issues as well, since some
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+feature requests have been rejected.) If the feature you'd like to see has
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+already been requested and is open, click "add a reaction" in the top right
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+corner of the issue and add a thumbs up (+1). This ensures that the issue has
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+a better chance of receiving attention. Also feel free to add a comment with
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+any additional justification for the feature. (However, note that comments with
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+no substance other than a "+1" will be deleted. Please use GitHub's reactions
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+feature to indicate your support.)
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+
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+* Due to an excessive backlog of feature requests, we are not currently
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+accepting any proposals which substantially extend NetBox's functionality
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+beyond its current feature set. This includes the introduction of any new views
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+or models which have not already been proposed in an existing feature request.
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* Before filing a new feature request, consider raising your idea on the
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-mailing list first. Feedback you receive there will help validate and
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-shape the proposed feature before filing a formal issue.
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+mailing list first. Feedback you receive there will help validate and shape the
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+proposed feature before filing a formal issue.
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-* Good feature requests are very narrowly defined. Be sure to enumerate
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-specific functionality and data schema. The more effort you put into
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-writing a feature request, the better its chance is of being
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+* Good feature requests are very narrowly defined. Be sure to thoroughly
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+describe the functionality and data model(s) being proposed. The more effort
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+you put into writing a feature request, the better its chance is of being
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implemented. Overly broad feature requests will be closed.
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* When submitting a feature request on GitHub, be sure to include the
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following:
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* A detailed description of the proposed functionality
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- * A use case for the feature; who would use it and what value it
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- would add to NetBox
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- * A rough description of changes necessary to the database schema
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- (if applicable)
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- * Any third-party libraries or other resources which would be
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- involved
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-
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-* Please avoid prepending any sort of tag (e.g. "[Feature]") to the issue title.
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-The issue will be reviewed by a moderator after submission and the appropriate
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-labels will be applied.
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+ * A use case for the feature; who would use it and what value it would add
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+ to NetBox
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+ * A rough description of changes necessary to the database schema (if
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+ applicable)
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+ * Any third-party libraries or other resources which would be involved
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+
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+* Please avoid prepending any sort of tag (e.g. "[Feature]") to the issue
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+title. The issue will be reviewed by a moderator after submission and the
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+appropriate labels will be applied.
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## Submitting Pull Requests
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-* Be sure to open an issue before starting work on a pull request, and
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-discuss your idea with the NetBox maintainers before beginning work.
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-This will help prevent wasting time on something that might we might not
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-be able to implement. When suggesting a new feature, also make sure it
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-won't conflict with any work that's already in progress.
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+* Be sure to open an issue before starting work on a pull request, and discuss
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+your idea with the NetBox maintainers before beginning work. This will help
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+prevent wasting time on something that might we might not be able to implement.
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+When suggesting a new feature, also make sure it won't conflict with any work
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+that's already in progress.
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-* When submitting a pull request, please be sure to work off of the
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-`develop` branch, rather than `master`. In NetBox, the `develop` branch
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-is used for ongoing development, while `master` is used for tagging new
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-stable releases.
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+* When submitting a pull request, please be sure to work off of the `develop`
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+branch, rather than `master`. The `develop` branch is used for ongoing
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+development, while `master` is used for tagging new stable releases.
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-* All code submissions should meet the following criteria (CI will
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-enforce these checks):
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+* All code submissions should meet the following criteria (CI will enforce
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+these checks):
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* Python syntax is valid
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* All tests pass when run with `./manage.py test`
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